Refund policy

Return & Replacement Policy

Thank you for shopping with Gitff.

No Returns or Refunds

• We do not accept returns.
• We do not provide refunds once an order has been delivered.

Replacement Policy

• We offer a replacement only if the product is received damaged, defective, or incorrect.
• To request a replacement, please contact us within 48 hours of receiving your order.
• Customers must provide clear photos or videos showing the issue with the product.

Replacement Approval

• Once the issue is verified by our support team, a replacement will be arranged at no additional cost.
• Replacement requests that do not include sufficient proof may be declined.

Non-Eligible Cases

Replacements will not be provided for:

• Change of mind
• Incorrect product selection by the customer
• Minor color or design variations due to screen settings
• Damage caused by misuse, improper handling, or normal wear and tear

Contact Us

For replacement requests or assistance, please contact us:

Email: Giftflex05@gmail.com
Phone: +91 8655129556

Our support team will review your request and respond within 24–48 business hours.